Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I always choose Sparkle Express Car Wash when I want my vehicle to look spotless. The wash leaves my car shining better than other express washes I’ve tried — the exterior comes out clean, and they even take the extra step with helpful pre-wash sprays that really make a difference. The staff are friendly, knowledgeable, and genuinely happy to help you get the best wash possible. Whether you’re in for a quick basic wash or one of the upgraded options, the service is efficient and the results speak for themselves. Great vacuums, plenty of microfiber towels, and little extras like window cleaner make finishing touches super easy. A really excellent car wash — quick, convenient, and consistently impressive! ~ Devin
This place has been pretty great for a machine only car wash. I get my old van washed every 3-4 months, and while I think the brushes are a little hard on it in general, they do a decent job for $15. The bug wash is fabulous. I just got home with 5,000 miles/two weeks worth of bug guts to clean off. The person at the entry was very diligent with the enzyme solution & scrub brush prewash. While the car didn’t come out perfectly clean after that, it’s 95%, which is better than expected. I’ll probably run it through again in a few days. I moved here from SoCal, where I could get a hand wash and polish for $30 including tip (in 2022). Between the prewash, the machine & the vacuum for me to use, I can get pretty close to that for $15. ~ Kimberly M
I was lied to about the deal 9 months ago. It was supposed to have been a One-Time payment for 30 days. I was not told there was a reoccurring charge so for 9 months I was being charged for something I didn't even know I had and I didn't know was happening. When I found out I came back to the car wash. Explain the situation and they refunded all my money except for the first month that I used it. I thought that's fair. Jesse Smith , Management was very professional. Management was very understanding. Management was very patient. I am very happy with the outcome and I will be coming back here to take care of my vehicles more than one. ~ John R
Absolutely amazing experience! My car has never looked better. The employee Alex who helped me went above and beyond to make sure everything was perfect. She was incredibly friendly, hardworking, and paid attention to every little detail. It’s rare to find customer service this outstanding these days, and she truly made my visit enjoyable. You can tell they she takes pride in her work, and it really shows. I highly recommend this car wash to anyone looking for top-notch service. Thank you Alex for the fantastic job—I’ll definitely be back! ~ Clara O
I couldn’t be more impressed with the service at Sparkle Xpress! Keaton really goes above and beyond to make sure every detail is perfect. My car hasn't looked this good since the day I drove it off the lot. The process was quick, the staff was incredibly professional, and the attention to detail is unmatched. It’s clear they actually care about the quality of their work rather than just rushing cars through. If you’re looking for a spot that will treat your vehicle with respect and leave it looking flawless, this is it. Highly recommend! ~ Luke M
Alexis is an outstanding employee! She was extremely helpful. She very friendly, professional, and made sure I had a great experience. You can tell they take pride in their work and care about customers having a good experience! My car looked amazing when I left, and the service was quick and efficient. I definitely appreciate the hard work and would recommend this place to others! If Alexis has not been recognized for her great work, she absolutely should be. ~ Natalie
A great car wash at a fair price. My car always comes out clean when I visit. The one negative that I have is I tried to use a promotional free car wash, and the barcode would not scan at the payment kiosk and no one was around to help me with that, but I will not dock the quality of the product they provide based on one missed free car wash. I highly recommend this place for a great car wash. ~ Tim C
I pulled in right before they were closing with the big church van. I could'nt get the antenna off, which would break off in the cash wash. The attendant got pliers and helped me get it off. They also kept the vacuums on a little after they closed to let me sweep out the van before the next food pantry run. ~ Dawn D
Uri was amazing. I was vacuuming may out and he came over and offered a free air freshener and asked if he could help with a car wash. I used to come here all the time for the subscription but had a less than desirable experience. Today might actually bring me back.... its amazing how much a difference management can make. ~ Gloria D
Best car wash in town, the customer service was top notch! Thank you, Sparkling Express! We were helping our son clean out the inside and outside of his car after he just got out of Basic Training for the Army National Guard as one of a few gifts to him for his achievement. You blessed us with a great experience! Thank you! ~ Krista N
Several months ago I posted a complaint about Sparkle Express car wash in Macomb, today I decided to try it again and spoke with the manager. Evidently there had been a hydraulic hose leaking into the soap mixture which was causing the film on cars. That has been repaired and my car looked great after the wash. ~ Rosemary J
"Man great place to get a clean and quick car washin, great machines and highly detailed recommended waxing and tire shine. prices are good as well! Also I've lost things (keys) in the vacuum before one of theirs very helpful fish it out for me! So overall yes I personally highly recommend this place ~ Christopher D
Great customer service!!! We were vacuuming our car and one of the nice gentleman noticed us standing outside with our dog and told us about the dog park and gave us a treat to give to our good girl Nala!!! Very friendly and nice people who work here!!! Thank you so much for such a positive experience on this July day! ~ Amy H
had a great experience at Express Car Wash thanks to Uri. He was very friendly, professional, and helpful throughout my visit. He made sure everything went smoothly and provided excellent customer service. Employees like him really make a difference. I’ll definitely be coming back! ~ Carlos v
Went through today after a few days of some mechanical problems. Skyler was so sweet and kind. Explained how everything was fixed and did my car wonderfully. It’s all sparkly and shiny. Thank you sparkle and shine, and especially Skyler for the great visit and wonderful attitude. ~ CJ G
My wife and I brought her car here yesterday for an early spring cleaning and utilized the free vacuum. Devin was an amazing help getting us set up for the wash we very much needed. Now our car is looking brand new thanks to Devin and the rest of the team, Thank you we will be back. ~ Monte C
I was in the area a few days ago and forgot to leave a review. Rick, the new manager did a splendid job of explaining my wash options to me. You guys, my car looks brand new! If you're not washing here, then do you REALLY love your car? BEST WASH IN TOWN! ~ Jennefer J
Been coming here for a while, ever since, ELI has been there. Never does it fail that ELI is there to help if there is a tech problem or your card info needs updated he gets it done and gets it done fast!! Ide recommend stopping by any time to get a good wash and be greeted by the nice staff. ~ Keizer T
Amazing experience at Sparkle Express Car Wash! Super fast, friendly service and my car came out spotless and shining like new. Huge shout-out to Rick—he was extremely helpful and went above and beyond. Easily one of the best car washes around—highly recommend! ~ Ryan S
The workers here are exceptional. Extremely friendly and helpful. When I had an issue with my monthly plan they were able to get it resolved and also got me a refund on my account. If we have any questions or issues they get right on and are easily approachable. Love it. ~ Anthony B
Been using this car wash for about a year, it has really improved in service and quality since new management has taken over. Car comes out clean and the vacuums work great, they have compressed air and window wash. Shout out to Devin he is super polite and helpful. ~ Courtney K
Richie and the crew gave us phenomenal service today. In a day and age where attention to detail seems to cost more than gold, this team stands out in their commitment to excellence and friendly service. Thank you again for helping to make our experience exceptional! ~ Daniel B
I spent a good hour os so out here cleaning out my car after a hiking trip, the vaccum is strong ang the spray got all of the dog slobber out of my back seat! I dont really use the car wash much, but the self service vacuum is very nice. ~ Yeet
I had an excellent experience at the car wash today. The entire process was quick, professional, and my vehicle came out looking spotless inside and out. Big shout out to Chris was courteous and friendly ~ Mike J

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